TESTIMONIALS Demonstrating passion for excellence and commitment to customer satisfaction

Upon having ongoing issues with a previous insurance broker – which exhausted their options for our Action Park, I contacted Anita at Mann Broadbent, who promptly found an appropriate underwriter that was able to offer the terms we needed at a competitive price! What more could you want! Oh and the speed that they respond to emails is simply refreshing!

I would like to take this opportunity to congratulate you for the very professional and timeous way in which you have handled our two recent P/A claims. It is a pleasure to deal with Mann Broadbent.

Getting activity insurance has become really hard and expensive due to the current circumstances. I spent 4 weeks just trying to get quotes thinking I had plenty of time to get my insurance in place for when our business re-opened, silly me. Literally all of the companies I called failed to return my calls or return a sensible quote in a timely manner. I spent weeks of my time just trying to get quotes and constantly chasing each company who always promised to call back but never did. Panic set in so I had a last attempt of scatter gunning lots of companies for quotes, just two came back. One of them was extremely expensive and still needed lots of chasing whereas the other was great, Mann Broadbent. Doug from Mann Broadbent got my request late on the last week before I needed cover. He set realistic expectations and communicated constantly and when promised. Within a few days Doug managed to get me the most competitive quote and put it in place quickly. There were some great easy options too for paying the premium. Unfortunately I started off with the faceless big corporates who were not bothered about my custom. Doug/Mann Broadbent were very personal and seemed to care about my challenging situation and got me sorted so I could re-open my business safely, thanks :-). 

We have used Mann Broadbent for a number of years to arrange our Cricket Club Insurance and as usual we receive an excellent service by the team.

My enquiries were dealt with quickly, clearly and in a friendly manner to suit our insurance needs.

Although, fortunately, we are yet to have to make any claim, the setting up of our initial policy was carried out in a very professional manner with special care taken to cover all aspects of our needs and with our queries thoroughly and courteously explained. We would have no hesitation in renewing our cover with Mann Broadbent.

Mann Broadbent has provided our company a very professional service throughout. 

Mann Broadbent have gone to great lengths to understand the insurance requirements of Last Man Stands Franchise holders in the United Kingdom. They have provided the Last Man Stands franchise network with high levels of customer service and their friendly approach is greatly appreciated by everyone involved with Last Man Stands.

The Somerset Cricket League contacted a number insurance providers when it decided that every club MUST have Public Liability cover if it was to be a member of the League. We looked at a selection of providers and without any hesitation decided that Mann Broadbent offered the best available cover for the best quote that we could find. Over the years that we have worked with Mann Broadbent, the deal has been so good that two other leagues in Somerset have joined with us in the scheme. We will continue to use Mann Broadbent in the future, not only for the qualities mentioned above, but also for the friendly, reliable and most efficient service that the company offers. We would recommend this company to any other cricket league in the UK not only for public liability cover, but for the other insurance aspects that cricket clubs need. Their competitive rates, particularly to member clubs, are both fair and generous.

Recently we had a break in and theft of equipment at our village sports club. As a small non profit making charity this caused us much anxiety, as funds were not available to replace what was stolen. The professional and sympathetic way that our claim was dealt with, by both Mann Broadbent and Aviva, our insurer, could not be faulted, and turned what could have been a significant problem for us into one that was easily manageable. I would not hesitate to recommend both companies.